Privacy Policy

Proportal, an operation of Property Excellence Limited ("we," "us," or "our"), is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our construction monitoring platform and services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Identity Data: Legal name, email, phone number, and government-issued identification documents provided during the Trust Clearance process.
• Project Data: Site locations, architectural drawings, live camera feeds, site logs, audio memos, and video evidence captured on-site.
• Financial Data: Transaction history and milestone approval logs (stored securely via our partner, Paystack).

2. How We Use Your Data

We use the collected data to:

• Facilitate 24/7 remote site monitoring for Project Owners.
• Verify professional credentials to maintain platform integrity.
• Process payments and milestone-based fund releases via Paystack.
• Provide AI-driven budget analysis and fraud detection.

3. Data Sharing & Disclosure

We do not sell your personal data. We share information only with:

• Project Collaborators: Site data is shared between the verified Owner and Manager of a specific project.
• Service Partners: Financial data is shared with Paystack to facilitate secure escrow.
• Legal Authorities: When required by Nigerian law to prevent fraud or building code violations.

4. Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to access, rectify, or request the deletion of your personal data. You may also object to processing or request data portability.

5. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact the Data Protection Officer at Property Excellence Limited via our official support channels.